Delays to the delivery of parts have left almost 5,000 Jaguar Land Rover (JLR) cars stuck at dealerships awaiting repairs.
Speaking at the carmaker’s financial update last week, JLR chief executive, Adrian Mardell, said the firm needed to apologize to customers facing delays.
JLR has downsized its UK parts supply network from 18 warehouses to one ‘super-centre’, the Mercia Park complex in Leicestershire, operated by its logistics partner Unipart Logistics.
But since the “transition” started at the beginning of Q4 there have been problems supplying parts for Jaguar and Land Rover dealerships, and authorized repairers, leading to cars being parked…