24 Jun, 2024

New Mass. right-to-repair law now being enforced

Local News

The law, which voters approved in 2020, requires certain vehicle information to be shared with buyers and independent repair shops. Massachusetts Attorney General Andrea Campbell began enforcement on June 1.

A judge paved the way for Massachusetts Attorney General Andrea Campbell to begin enforcing a new law that will require certain vehicle information to be shared with buyers and independent repair shops. Suzanne Kreiter/Boston Globe

On Thursday, Massachusetts Attorney general Andrea Campbell began enforcing the state’s new right-to-repair law following years of bitter debate and a wildly expensive ballot initiative that was approved by voters in 2020.

Here’s what to know about the new law.

In a nutshell, the law requires automakers selling cars in the state to provide customers and independent repair businesses with access to a type of information called “telematics.” The term refers to information that is first detected by a car and then transmitted wirelessly elsewhere. This information can be used to easily determine problems with a vehicle.

Newer cars are increasingly outfitted with telematics systems, making it so the vehicles automatically transmit this information to carmakers. In 2012, Massachusetts voters passed a similar law that made diagnostic information available to independent shops and

1 min read

History Repeats Itself As Automakers Strike Deal With Independent Repair Facilities To Provide Access to Telematics Data

The Alliance for Automotive Innovation, a trade association representing US automakers and other manufacturers, announced on July 11, 2023 that it had entered into an agreement with trade associations representing independent repair facilities affirming the continued vitality of a 2014 agreement on automotive right-to- repair issues and declaring that “independent repair facilities shall have access to the same diagnostic and repair information that auto manufacturers make available to authorized dealer networks.”

In the original 2014 Memorandum of Understanding, automakers agreed to make repair tools and information available for vehicles available to the aftermarket on fair and reasonable terms, and committed to equip vehicles commencing in model year 2018 with a non-proprietary onboard diagnostic interface to provide access to vehicle diagnostic and repair information systems. The recently-announced 2023 Automotive Repair Data Sharing Commitment reaffirms this commitment, and prohibits OEMs from using telematics systems to “circumvent” the aftermarket access that was promised in the 2014 MOU. If specific telematic diagnostic and repair data is needed to complete a repair, and also provided to an OEM’s authorized dealers, the manufacturer must make the same information available to vehicle owners and independent repair facilities “if it is not otherwise available through a tool or

1 min read