21 Jun, 2024

Long wait times for car repairs become the ‘new normal’ amid calls for more auto workers

When Nathan Woodrow’s car was damaged in an accident last August, he didn’t think it would take close to a year to have it fully back to normal.

“The whole front needed repairing,” he said.

While the bulk of the work was finished by January, an issue with the headlights and bonnet paint caused a delay.

“In that time I moved to Toowoomba [from Brisbane],” Mr Woodrow said.

“I went back and forward with the insurer … and in April they contacted me again and I was finally able to get it booked in for mid-August,” he said.

a man stands next to a car with the bonnet up

Mr Woodrow was surprised by how long it took for his car to be fixed.(ABC Southern Qld: Tobi Loftus)

Mr Woodrow said local repairers told him the delay was just due to a “huge” backlog in cars needing repair work done.

“I’m happy to wait. I can drive my car as it only needs a minor rectification,” he said.

“But it’s just absolutely crazy that I’ve got to wait so long for my car to be 100 per cent fixed after an accident.”

Up to ‘four times’ more work

Greg McGuire, owner of Powers Smash Repairs in Toowoomba, likes

1 min read