Volvo has delayed deliveries of the EX30 due to an issue with the full-electric small SUV’s software.
It is the second Volvo EV stung by software trouble after the EX90.
“We confirm that Volvo is working tirelessly to resolve the problem,” the automaker said in a correspondence to its dealers seen by Automotive News Europe. “Important progress has been made but the software version 1.2 does not yet meet all the requirements necessary to be released.”
When asked about the delay, a Volvo spokesperson said in an email: “A limited number of customers have had to wait a few extra days for their cars to be delivered while we address some minor details, but with these now solved, we look forward to rapidly scaling up EX30 deliveries.”
The correspondence contradicates that assessment, as it mentions multiple delays that have lasted roughly two weeks.
The EX30s are registered and ready to be driven off dealers’ lots as soon as the software issue is fixed, a source close to the company said, adding that the issue is affecting deliveries of the small SUV in markets around the world.
The source said the update could not be performed over the air, it has to be done at the dealership. This update will start being done on Tuesday, the source said.